Restaurant GM: Lead Operations & Guest Experience

Fulenwider Group; West Jefferson (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

Fulenwider Enterprises (KFC/Taco Bell) in West Jefferson, NC is seeking a Restaurant General Manager to oversee daily operations, guest relations, and safety compliance. You will manage staffing, scheduling, inventory, and financial accountability while ensuring quality products and service.

Ideal candidates have supervisory experience in food service, strong communication and leadership skills, and the ability to drive value through efficient operations.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication and interpersonal skills; conflict resolution abilities.
• Exceptional team-building capability.
• Basic business math and accounting skills; strong analytical/decision-making skills.
• Basic PC literacy.
• High School Diploma or GED preferred; College degree preferred.

Responsibilities

• Creates value through efficient operations and profit management.
• Maintains quality, service, cleanliness and hospitality by guest interaction.
• Oversees guest service, staff coaching, and training; supports marketing efforts.
• Manages labor and costs; orders supplies; schedules weekly shifts.
• Ensures OSHA and safety compliance; maintains safe work environment.

Skills

Guest service dedication

Communication & interpersonal skills

Team building

Basic business math & accounting

PC literacy

Education

High School Diploma or GED

College degree preferred

Job description

Fulenwider Enterprises (KFC/Taco Bell) in West Jefferson, NC is seeking a Restaurant General Manager to oversee daily operations, guest relations, and safety compliance. You will manage staffing, scheduling, inventory, and financial accountability while ensuring quality products and service.

Ideal candidates have supervisory experience in food service, strong communication and leadership skills, and the ability to drive value through efficient operations.