Restaurant GM: Lead Ops & Guest Experience

Fulenwider Group; Hendersonville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Fulenwider Enterprises (KFC/Taco Bell) in Hendersonville, NC is seeking a Restaurant General Manager to direct daily restaurant operations and ensure high quality guest service. You will manage labor, inventory, safety, and financial accountability while leading a team of hourly staff to deliver consistent, top-tier hospitality.

The role emphasizes recruiting, training, and maintaining a safe, productive work environment, with a focus on profitability and customer satisfaction in a fast-paced

Qualifications

• Dedication to providing exceptional guest service.
• Good communication and interpersonal skills; conflict resolution.
• Exceptional team-building capability.
• Basic business math and accounting; strong analytical/decision-making skills.
• Basic personal computer literacy.

Responsibilities

• Direct daily restaurant operations to meet company standards.
• Oversee guest relations, ensure quality, service, cleanliness and hospitality.
• Manage labor and product costs; schedule staff; control inventory and waste.
• Recruit, train, and motivate hourly employees; ensure safety and security compliance.
• Prepare reports and maintain records; support marketing and customer service initiatives.

Skills

Guest service

Communication

Team building

Business math & accounting

PC literacy

Education

High School Diploma or GED preferred; College degree preferred

Job description

Fulenwider Enterprises (KFC/Taco Bell) in Hendersonville, NC is seeking a Restaurant General Manager to direct daily restaurant operations and ensure high quality guest service. You will manage labor, inventory, safety, and financial accountability while leading a team of hourly staff to deliver consistent, top-tier hospitality.

The role emphasizes recruiting, training, and maintaining a safe, productive work environment, with a focus on profitability and customer satisfaction in a fast-paced