Restaurant GM — Growth, People & Operations Leader

El Pollo Loco; Long Beach (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

El Pollo Loco in Long Beach, CA, seeks a General Manager to oversee all daily restaurant operations, drive sales, ensure food safety, and lead a high-performing team. You will coach staff, optimize labor, and uphold EPL policies and brand standards.

You will partner with the Operations team to manage inventory, guest service, and QSC targets while maintaining a culture of safety, accountability, and continuous improvement.

Qualifications

• Experience leading restaurant teams and delivering consistent service.
• Ability to train staff on opening/closing procedures and policies.
• Strong understanding of labor planning and cost controls.

Responsibilities

• Lead and coach team to ensure efficient restaurant operations.
• Oversee opening/closing procedures and food prep standards.
• Optimize staffing to meet sales and labor targets.
• Monitor food safety, health department adherence, and QSC.
• Manage inventory, ordering, and cash handling procedures.
• Handle customer concerns and maintain high service levels.

Skills

Team leadership and coaching

Staffing & scheduling

Customer service focus

English communication

Education

High school diploma or equivalent

Serve Safe Certification

Job description

El Pollo Loco in Long Beach, CA, seeks a General Manager to oversee all daily restaurant operations, drive sales, ensure food safety, and lead a high-performing team. You will coach staff, optimize labor, and uphold EPL policies and brand standards.

You will partner with the Operations team to manage inventory, guest service, and QSC targets while maintaining a culture of safety, accountability, and continuous improvement.