Restaurant GM: Lead Ops, Service & Team Excellence

El Pollo Loco; Lancaster (CA); On-site; USD 36,000 - 41,000; Full time

Job summary

El Pollo Loco in Lancaster, CA, is seeking a General Manager accountable for restaurant operations, profitability, and guest experience. You will lead staffing, training, scheduling, and adherence to company policies and standards to deliver consistent results.

Effective leadership, clear communication, and hands-on supervision are essential to drive performance in a fast-paced QSR environment while upholding health and safety standards and guest satisfaction.

Qualifications

• Must be EPL Assistant Manager or have 3+ years of restaurant management experience.
• Valid driver's license and a reliable vehicle.
• Serve Safe Certification required.

Responsibilities

• Lead restaurant operations and coach team performance.
• Oversee opening/closing procedures and food prep.
• Optimize scheduling to meet sales and labor targets.
• Ensure health, safety, and quality standards.
• Manage inventory, cash handling, and cash audits.

Skills

Team leadership

Staff coaching

Scheduling

Food safety

Customer service

Communication

English proficiency

Education

High school diploma or equivalent

Job description

El Pollo Loco in Lancaster, CA, is seeking a General Manager accountable for restaurant operations, profitability, and guest experience. You will lead staffing, training, scheduling, and adherence to company policies and standards to deliver consistent results.

Effective leadership, clear communication, and hands-on supervision are essential to drive performance in a fast-paced QSR environment while upholding health and safety standards and guest satisfaction.