Restaurant GM: Lead Operations & Guest Experience

El Pollo Loco, Inc.; Inglewood (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

quarterly bonuses

Health benefits

Free meals

Career growth

Tuition reimbursement

Paid vacation

401(k) plan

Job summary

El Pollo Loco, Inc. in California seeks a General Manager to lead a busy restaurant, coach a passionate team, and drive sales and guest satisfaction. You’ll oversee operations, quality, growth, and staffing, ensuring standards and a thriving, friendly environment.

The role emphasizes leadership, training, scheduling, hiring, and compliance with policy. Competitive pay, quarterly bonuses, health benefits, and opportunities for career advancement are part of the package.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent preferred.
• Must be EPL Assistant Manager or have 3+ years of restaurant management experience.

Responsibilities

• Lead and coach team to ensure efficient restaurant operations.
• Oversee opening/closing procedures, food prep, cleanliness, and safety.
• Plan and optimize labor, scheduling, and staffing to meet sales needs.
• Ensure guest service, speed of service, and policy compliance.
• Handle hiring, onboarding, and performance development.

Skills

Team leadership

Operations management

Staff training

Recruitment

Customer service

Education

High school diploma or GED

3+ years restaurant management

Tools

Serve Safe Certification

Driver's license

Job description

El Pollo Loco, Inc. in California seeks a General Manager to lead a busy restaurant, coach a passionate team, and drive sales and guest satisfaction. You’ll oversee operations, quality, growth, and staffing, ensuring standards and a thriving, friendly environment.

The role emphasizes leadership, training, scheduling, hiring, and compliance with policy. Competitive pay, quarterly bonuses, health benefits, and opportunities for career advancement are part of the package.