Restaurant General Manager - Lead Ops & Guest Experience

IHOP 3021 Pasadena; Pasadena (TX); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP 3021 Pasadena in Pasadena, TX, is seeking a full-time restaurant leader to drive daily operations and guest satisfaction. You will supervise staff, uphold SOPs, manage inventory, and ensure quality food service within health and safety standards.

The role requires 2+ years of experience, a valid driver's license, a high school diploma, and strong English skills. Health insurance is provided to full-time team members, with a competitive wage up to $55,000/year.

Qualifications

• 2+ years of relevant experience in a restaurant or similar setting.
• Valid driver's license to support local operations as needed.
• High school diploma or equivalent completed.
• Ability to speak and read English fluently for guest interaction.
• Basic math skills for cash handling and inventory.

Responsibilities

• Execute annual financial and local restaurant marketing objectives.
• Manage restaurant floor and maintain positive guest contact; handle complaints professionally.
• Recruit, train, and retain employees; coach and document performance.
• Ensure SOP compliance, food quality, inventory, and vendor orders.

Skills

English proficiency

Guest service

Customer focus

Leadership

Education

High school diploma or equivalent

Tools

Driver's license

Job description

IHOP 3021 Pasadena in Pasadena, TX, is seeking a full-time restaurant leader to drive daily operations and guest satisfaction. You will supervise staff, uphold SOPs, manage inventory, and ensure quality food service within health and safety standards.

The role requires 2+ years of experience, a valid driver's license, a high school diploma, and strong English skills. Health insurance is provided to full-time team members, with a competitive wage up to $55,000/year.