Restaurant GM: Growth, Ops & Guest Experience Leader

IHOP 1934 El Paso; El Paso (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP 1934 El Paso is seeking a full-time General Manager to lead our restaurant team. You will drive financial performance, guest satisfaction, HR objectives and local marketing while coaching staff and ensuring SOP compliance.

You will oversee food quality, inventory, safety, sanitation and promotions, with focus on guest experience and timely service. The role requires managing schedules and adapting to restaurant needs in a fast-paced environment.

Qualifications

• 2+ years of relevant experience.
• Valid driver's license.
• High school diploma or equivalent.
• Ability to speak and read English.
• Basic math skills.

Responsibilities

• Lead routine operational tasks including financial, local marketing, guest service and HR objectives.
• Manage restaurant floor and maintain regular guest contact; address complaints professionally.
• Ensure compliance with federal, state and local regulations for the unit.
• Recruit, train and retain employees; coach staff and administer compensation plans.
• Ensure SOP compliance, supervise food quality, recipes, plating and temperature standards.
• Maintain inventory, order supplies, and manage equipment and facilities upkeep.
• Oversee sanitation, security and marketing promotions; complete required reports and paperwork.

Skills

English proficiency

Math skills

Experience required

Education

High school diploma or equivalent

Job description

IHOP 1934 El Paso is seeking a full-time General Manager to lead our restaurant team. You will drive financial performance, guest satisfaction, HR objectives and local marketing while coaching staff and ensuring SOP compliance.

You will oversee food quality, inventory, safety, sanitation and promotions, with focus on guest experience and timely service. The role requires managing schedules and adapting to restaurant needs in a fast-paced environment.