Restaurant General Manager - Lead, Grow, Delight Guests

Askar Brands; Mobile (AL); On-site; USD 52,000 - 72,000; Full time

Job summary

Askar Brands' Restaurant General Manager (RGM) will lead all aspects of restaurant operations while delivering an outstanding guest experience. The RGM is responsible for driving sales and profitability, developing high-performing teams, maintaining food safety and operational standards, and creating a positive, engaging work environment.

The ideal candidate is an experienced restaurant leader who thrives in a fast-paced environment, leads by example, and is passionate about coaching team

Qualifications

• High school diploma or GED required.
• 1 to 3 years of supervisory experience in the restaurant industry.
• Must be eligible to work in the United States.
• Must be able to work a flexible schedule including weekends.

Responsibilities

• Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
• Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Assists and resolves guest complaints in-person or by phone at the restaurant.
• Ensures all incoming calls are handled promptly and professionally.
• Directs and conducts regular training with team members.
• Provides regular feedback and coaching to all team members and measures areas for improvement.
• Works with direct reports to cross-train and develop new skills.
• Creates a work place where team members are engaged, rewarded for performance, and have fun.
• Maintains compliance with labor laws and company policies.
• Maintains a clean and safe restaurant and inventory.
• Prepares and analyzes operation reports.

Skills

People leadership

Guest service

Coaching

Budgeting & cost control

Food safety & quality

Operations management

Communication

Team development

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Askar Brands' Restaurant General Manager (RGM) will lead all aspects of restaurant operations while delivering an outstanding guest experience. The RGM is responsible for driving sales and profitability, developing high-performing teams, maintaining food safety and operational standards, and creating a positive, engaging work environment.

The ideal candidate is an experienced restaurant leader who thrives in a fast-paced environment, leads by example, and is passionate about coaching team