Restaurant General Manager

Workstream; Lawton (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

Workstream is seeking a Restaurant General Manager in Lawton, Oklahoma. The successful candidate will be responsible for overseeing daily operations, driving profitability, and leading a team. Responsibilities include managing P&L, guest service, and team training. Ideal candidates should have prior restaurant management experience and strong leadership skills. Join us to create a welcoming environment and achieve operational excellence.

Qualifications

• Previous experience in restaurant management.
• Strong understanding of P&L management and profitability drivers.
• Ability to prioritize work to meet deadlines.

Responsibilities

• Manage daily operations and profitability of the restaurant.
• Drive sales through guest service and team development.
• On-board and train new team members.

Skills

Restaurant management experience

P&L management

Leadership skills

Guest service principles

Job description

Restaurant General Manager

Overview

Restaurant General Managers (RGM) are the executive leaders of the restaurant focused on profitability, guest, people, and operations. General Managers have overall responsibility for managing the daily operations of the restaurant. RGMs operate under the direction of the District Manager and manage a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.

Duties And Responsibilities

• Reviews P&L to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to all employees to increase the restaurant team’s capabilities and raise performance
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills

• Previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills and guest service principles
• Previous restaurant management experience