Restaurant General Manager

Workstream; Tulsa (OK); On-site; USD 50,000 - 70,000; Full time

Job summary

Workstream is seeking a Restaurant General Manager in Tulsa, Oklahoma. The role demands a strong leader to manage daily restaurant operations, enhance profitability, and ensure guest satisfaction. Responsibilities include overseeing restaurant performance, leading a diverse team, and executing local marketing initiatives. Candidates should possess previous restaurant management experience and a solid understanding of P&L management. Join our team to inspire and develop a high-performing restaurant staff.

Qualifications

• Previous restaurant management experience.
• Strong understanding of P&L management & drivers of restaurant profitability.
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills and guest service principles.

Responsibilities

• Reviews P&L to increase profitability for the restaurant.
• Drives sales through proactive guest service and operations management.
• Motivates and directs team members to exceed guest expectations.
• Manages the guest experience through operations and timely response to Guest issues.
• Identifies and interacts with the community for marketing initiatives.

Skills

Leadership skills

Guest service principles

P&L management

Time management

Job description

Restaurant General Manager

Overview

Restaurant General Managers (RGM) are the executive leaders of the restaurant focused on profitability, guest, people, and operations. General Managers have overall responsibility for managing the daily operations of the restaurant. RGMs operate under the direction of the District Manager and manage a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.

Duties And Responsibilities

• Reviews P&L to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to all employees to increase the restaurant team’s capabilities and raise performance
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills

• Previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills and guest service principles
• Previous restaurant management experience