Restaurant General Manager: Lead Sales & Guest Experience

Askar Brands; Pensacola (FL); On-site; USD 50,000 - 85,000; Full time

Job summary

Askar Brands seeks a Restaurant General Manager (RGM) in Pensacola, FL to lead all aspects of daily restaurant operations and deliver an outstanding guest experience. You will drive sales and profitability, coach a high-performing team, ensure food safety, and maintain high standards while creating a positive, engaging work environment for staff and guests alike.

In this role you will manage budgets, analyze operation reports, train and develop employees, and uphold company policies.

Qualifications

• High school diploma or GED required.

Responsibilities

• Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service.
• Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Assists and resolves guest complaints using the THANKS model.
• Ensures all incoming calls are handled promptly and courteously.
• Directs and conducts regular training with team members.
• Provides regular feedback and coaching to all team members and measures areas for improvement.
• Works with direct reports to cross-train and develop new skills.
• Maintains a safe, clean restaurant and ensures compliance with laws and company policies.
• Responsible for budgets and makes adjustments as needed.

Skills

Interpersonal skills

Labor cost reporting

P&L knowledge

Supervisory experience

Recruiting skills

Conflict resolution

Team coaching

Customer service

Tools

POS systems

MS Office

Job description

Askar Brands seeks a Restaurant General Manager (RGM) in Pensacola, FL to lead all aspects of daily restaurant operations and deliver an outstanding guest experience. You will drive sales and profitability, coach a high-performing team, ensure food safety, and maintain high standards while creating a positive, engaging work environment for staff and guests alike.

In this role you will manage budgets, analyze operation reports, train and develop employees, and uphold company policies.