Restaurant General Manager — Lead, Grow & Delight Guests

Long John Silver's; Marlborough (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus Program

Medical, Dental, Vision, Short Term/SD

Life Insurance

401k with Company Match

Paid Vacations

Two Paid Holidays

Free Meals

Retail Discount Program

Annual Performance Reviews

Job summary

Charter Foods seeks a proactive Restaurant General Manager to lead a fast-paced team and deliver outstanding hospitality. You will drive hiring, training, scheduling, and performance management while overseeing the restaurant budget and daily operations.

The role emphasizes strong leadership, customer focus, and the ability to motivate staff to meet financial and service goals in a competitive environment.

Qualifications

• Supervisory experience in food service or retail with P&L responsibility.
• Ability to lead and develop a high-performing team.
• Strong leadership and communication skills.
• Willingness to work a 50-hour week.
• High school diploma or GED preferred but not required.
• Able to physically stand, walk, lift up to 50 lbs.

Responsibilities

• Hire, train, and schedule team members.
• Manage restaurant operations and budget.
• Address customer issues and ensure excellent hospitality.
• Achieve performance and financial goals.
• Lead safety and compliance.

Skills

Leadership

Team development

Customer service

Communication

Analytical thinking

Decision making

Problem solving

Education

High school diploma or GED

Tools

Basic computer literacy

Job description

Charter Foods seeks a proactive Restaurant General Manager to lead a fast-paced team and deliver outstanding hospitality. You will drive hiring, training, scheduling, and performance management while overseeing the restaurant budget and daily operations.

The role emphasizes strong leadership, customer focus, and the ability to motivate staff to meet financial and service goals in a competitive environment.