Restaurant General Manager — Growth & Guest Experience

Jackmont Hospitality Inc; Shenandoah (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Jackmont Hospitality Inc. is seeking a General Manager to lead Portofino’s Buca Paisano Partner operations, driving guest satisfaction and sustainable growth. You will steer daily operations, mentor a diverse team, and ensure financial discipline aligned with brand standards.

The role emphasizes strategic planning, safety and regulatory compliance, and continuous improvement to maximize profitability and service quality across locations.

Qualifications

• Proven experience as a General Manager or in a similar leadership role within the restaurant or hospitality industry.
• Strong knowledge of restaurant operations, including food safety and labor laws.
• Excellent leadership and team management skills.
• Demonstrated ability to manage budgets and financial reports.
• Effective communication and interpersonal skills.

Responsibilities

• Lead daily restaurant operations, ensuring efficient and smooth service delivery.
• Recruit, train, and develop staff to maintain high performance and engagement levels.
• Manage financial aspects including budgeting, cost control, payroll, and inventory management.
• Implement marketing and promotional strategies to increase customer traffic and sales.
• Ensure compliance with all health, safety, and sanitation regulations.
• Monitor customer feedback and resolve issues promptly to maintain high satisfaction.
• Collaborate with corporate leadership to align local operations with company objectives.
• Analyze operational data to identify trends and implement improvements.

Skills

Leadership

Budgeting

Communication

People management

Operational excellence

Education

Bachelor’s degree in Business Administration or Hospitality Management

Tools

POS systems

Restaurant management software

Job description

Jackmont Hospitality Inc. is seeking a General Manager to lead Portofino’s Buca Paisano Partner operations, driving guest satisfaction and sustainable growth. You will steer daily operations, mentor a diverse team, and ensure financial discipline aligned with brand standards.

The role emphasizes strategic planning, safety and regulatory compliance, and continuous improvement to maximize profitability and service quality across locations.