Restaurant General Manager: Growth & Guest Experience

Jackmont Hospitality Inc.; Norwood (OH); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Jackmont Hospitality Inc. seeks a General Manager for The Buca Paisano Partner venue in Cincinnati to lead daily restaurant operations and drive guest satisfaction. You will oversee budgeting, forecasting, and financial reporting while ensuring health and safety standards.

The role requires proven leadership in hospitality, strong knowledge of food safety, and the ability to recruit and develop a high-performing team to achieve sales growth and operational excellence.

Qualifications

• Proven GM or equivalent leadership experience in hospitality.
• Strong knowledge of restaurant operations, food safety, and labor laws.
• Experience managing budgets and financial reports.
• Excellent leadership and communication skills.

Responsibilities

• Lead daily restaurant operations to ensure efficient service delivery.
• Recruit, train, and develop staff to maintain high performance and engagement.
• Manage budgeting, cost control, payroll, and inventory management.

Skills

Leadership

Operations

Budgeting

Communication

Interpersonal skills

Education

Bachelor’s degree in Business Administration / Hospitality Management

Food safety certification

Tools

POS systems

Restaurant management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Norwood, OH, US

19 days ago Requisition ID: 1901

Salary Range: $70,000.00 To $75,000.00 Annually

About the Role:

The Buca Paisano Partner (GM) in Cincinnati is a pivotal leadership position responsible for overseeing all aspects of restaurant operations to ensure exceptional guest experiences and sustained business growth. This role demands strategic planning and execution to drive sales, control costs, and maintain high standards of quality and service. The GM will lead, motivate, and develop a diverse team, fostering a positive work environment that aligns with the brand’s values and operational goals. Additionally, the GM will manage financial performance, including budgeting, forecasting, and reporting, while ensuring compliance with health, safety, and regulatory standards. Ultimately, the role aims to maximize profitability and customer satisfaction through effective management and continuous improvement initiatives.

Minimum Qualifications:

• Proven experience as a General Manager or in a similar leadership role within the restaurant or hospitality industry.
• Strong knowledge of restaurant operations, including food safety and labor laws.
• Excellent leadership and team management skills.
• Demonstrated ability to manage budgets and financial reports.
• Effective communication and interpersonal skills.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Experience with multi-unit restaurant management.
• Familiarity with POS systems and restaurant management software.
• Certification in food safety or related areas.
• Proven track record of driving sales growth and operational excellence.

Responsibilities:

• Lead daily restaurant operations, ensuring efficient and smooth service delivery.
• Recruit, train, and develop staff to maintain high performance and engagement levels.
• Manage financial aspects including budgeting, cost control, payroll, and inventory management.
• Implement marketing and promotional strategies to increase customer traffic and sales.
• Ensure compliance with all health, safety, and sanitation regulations.
• Monitor customer feedback and resolve issues promptly to maintain high satisfaction.
• Collaborate with corporate leadership to align local operations with company objectives.
• Analyze operational data to identify trends and implement improvements.

Skills:

The required skills are utilized daily to lead and inspire the restaurant team, ensuring operational efficiency and exceptional guest experiences. Financial acumen is applied to manage budgets, control costs, and analyze performance metrics to make informed decisions. Strong communication skills facilitate clear directives to staff and effective resolution of customer concerns. Leadership and team-building skills foster a collaborative and motivated work environment, essential for maintaining high service standards. Preferred skills such as familiarity with restaurant technology and multi-unit management enhance the ability to streamline operations and implement best practices across locations.