Restaurant General Manager - Drive Growth & Guest Experience

Dhanani Group Inc; Westborough (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Amesbury is hiring a Restaurant General Manager to oversee daily operations, drive guest satisfaction, and increase sales and profitability at a single restaurant.

The RGM will lead the management team, manage financial controls, staff development, and guest service across all shifts, with long and irregular hours as needed. 18+ required; 1–2 years in restaurant management preferred.

Qualifications

• High School Diploma or GED required.
• 2 years of college preferred.
• 1-2 years of restaurant management experience.
• Strong understanding of P-L interpretation and management to influence profitability.
• Ability to prioritize and organize own and others' work and time to meet deadlines and objectives.
• Must be at least eighteen (18) years of age.

Responsibilities

• The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention).
• The Restaurant General Manager (RGM) leads the restaurant management team and oversees the financial controls, operations, people development, guest service and BKC compliance within the restaurant across all shifts.
• The Restaurant General Manager (RGM) should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
• This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers.
• This position interacts with restaurant team members, restaurant management, DM-s, customers, members of the field operations team and outside vendors.

Skills

People skills

Leadership

Team player

Customer service

Time management

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King Amesbury is hiring a Restaurant General Manager to oversee daily operations, drive guest satisfaction, and increase sales and profitability at a single restaurant.

The RGM will lead the management team, manage financial controls, staff development, and guest service across all shifts, with long and irregular hours as needed. 18+ required; 1–2 years in restaurant management preferred.