Restaurant GM - Lead Growth & Guest Experience

Dhanani Group Inc; Lowell (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King, a growing Massachusetts franchise, seeks a Restaurant General Manager to lead daily operations of a single location (10–45 employees). You will drive guest satisfaction, profitability, and team development in a fast-paced setting.

You will oversee the management team, financial controls, guest service, and compliance, with opportunities for advancement. Flexible shifts may be required, and you will collaborate with District Managers, frontline staff, and vendors to keep the

Qualifications

• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of restaurant management experience.
• Must be at least eighteen (18) years of age*
• Strong understanding of P-L interpretation and management to influence profitability.

Responsibilities

• The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction and profitability.
• The Restaurant General Manager (RGM) leads the restaurant management team and oversees financial controls, operations, people development, guest service and compliance within the restaurant across all shifts.
• The Restaurant General Manager (RGM) should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
• This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers.
• This position interacts with restaurant team members, restaurant management, DM-s, customers, members of the field operations team and outside vendors.

Skills

Team leadership

Customer service

Operations management

Communication skills

Education

High School Diploma or GED

2 years of college

Job description

Burger King, a growing Massachusetts franchise, seeks a Restaurant General Manager to lead daily operations of a single location (10–45 employees). You will drive guest satisfaction, profitability, and team development in a fast-paced setting.

You will oversee the management team, financial controls, guest service, and compliance, with opportunities for advancement. Flexible shifts may be required, and you will collaborate with District Managers, frontline staff, and vendors to keep the