Restaurant Assistant Manager - People & Guest Experience

burgerking; Illinois; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency Fund

Discount Program

Provider Cost Tool

Wellness Program

Pregnancy Planning Tool

Job summary

Burger King in Chicago, IL is seeking a motivated shift supervisor to lead daily operations and deliver outstanding guest experiences. You will coach team members, manage service speed, and uphold quality standards while supporting financial goals.

The role emphasizes servant leadership, staff development, and active involvement in daily scheduling and training. Join a fast-paced restaurant where teamwork drives success.

Qualifications

• Must have good guest service skills and the ability to work in a fast-paced setting.
• Demonstrated leadership and ability to coach and develop team members.
• Excellent communication with guests and colleagues is essential.

Responsibilities

• Develop servant leadership and put people and restaurant first.
• Create memorable guest experiences through quality service.
• Maintain balance between customer experience and financial goals.
• Welcome and train new team members for their roles.
• Lead team huddles to motivate and inform staff.
• Ensure ongoing training and coaching for team members.
• Build shift supervisor capability and prepare for next level.
• Recognize team achievements and celebrate success.
• Coach brand service behaviors with training, observation, feedback.
• Monitor speed of service to meet guest expectations.
• Keep the restaurant welcoming and clean; ensure quality and standards.
• Collaborate with GM to improve guest metrics and plan actions.

Skills

Guest service

Team leadership

Effective communication

Education

High School Diploma or equivalent

Job description

Burger King in Chicago, IL is seeking a motivated shift supervisor to lead daily operations and deliver outstanding guest experiences. You will coach team members, manage service speed, and uphold quality standards while supporting financial goals.

The role emphasizes servant leadership, staff development, and active involvement in daily scheduling and training. Join a fast-paced restaurant where teamwork drives success.