Restaurant Assistant Manager - Operations & Experience

032951-Gladstone,OR; Gladstone (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

032951-Gladstone,OR is seeking an Assistant General Manager to support the Restaurant Manager in profitable operation, cost control, and customer service excellence. The role focuses on front-counter leadership, staff coaching, and ensuring a clean, safe environment consistent with company standards.

The position involves training, scheduling, and developing the team, while driving sales growth and maintaining compliance with health and safety regulations.

Qualifications

• A high school diploma or GED; some college preferred.
• A minimum of 1-year supervisory experience.
• Understanding of P & L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years of age.
• Must be Serve Safe certified.

Responsibilities

• Assists the Restaurant Manager in profitably operating the restaurant within defined practices and procedures.
• Works the front counter to ensure quality service and trains employees on courtesy and handling complaints.
• Assist in maintaining sales and utilizes local store marketing.
• Manages cash handling, deposits, and adherence to procedures.
• Reports accidents and incidents to Risk Management and maintains safety standards.
• Participates in hiring and developing team members and documents disciplinary actions.
• Performs management and administrative duties as assigned by the Restaurant General Manager.
• Ensures operational ingredients are in place and equipment is functioning properly.
• Attends meetings for planning, training, and policy reviews.

Skills

Customer service

Communication skills

Basic math skills

Basic computer skills

Cash handling awareness

Education

High school diploma or GED

Some college preferred

Tools

Order processing systems

Basic computer skills

Job description

032951-Gladstone,OR is seeking an Assistant General Manager to support the Restaurant Manager in profitable operation, cost control, and customer service excellence. The role focuses on front-counter leadership, staff coaching, and ensuring a clean, safe environment consistent with company standards.

The position involves training, scheduling, and developing the team, while driving sales growth and maintaining compliance with health and safety regulations.