Restaurant Operations Supervisor

032934-Portland,OR; Portland (OR); On-site; USD 52,000 - 66,000; Full time

Job summary

Unknown Restaurant in Portland, OR is seeking an Assistant General Manager to support the Restaurant Manager in profitable operations and team development. You will oversee customer service, cost control, and adherence to brand standards to maximize sales and efficiency.

Responsibilities include front-counter leadership, staff coaching, cash control, safety compliance, and participating in hiring and training.

Qualifications

• A high school diploma or GED; some college preferred.
• A minimum of 1-year supervisory experience.
• Understanding of P & L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years of age.
• Must be Serve Safe certified.

Responsibilities

• Work front counter to ensure quality service and communicate with customers.
• Train and coach employees to show courtesy and handle complaints.
• Assist in maintaining sales levels and utilize local store marketing.
• Manage cash control with daily bank deposits and follow cash handling procedures.
• Ensure safety, report incidents to Risk Management, and maintain health department ratings.
• Assist in hiring and developing team members and document disciplinary actions.
• Perform management and administrative responsibilities as assigned.
• Conduct frequent checks to ensure operational ingredients are in place.
• Use preventive maintenance systems for buildings and equipment.
• Attend special meetings with GM or Area Coach to plan and review operations.

Skills

Strong customer service skills

Strong communication skills

Understanding of P & L statements

Basic math and accounting skills

Knowledge of order processing systems

Serve Safe certified

Education

High school diploma or GED; some college preferred

Job description

Unknown Restaurant in Portland, OR is seeking an Assistant General Manager to support the Restaurant Manager in profitable operations and team development. You will oversee customer service, cost control, and adherence to brand standards to maximize sales and efficiency.

Responsibilities include front-counter leadership, staff coaching, cash control, safety compliance, and participating in hiring and training.