Restaurant Assistant Manager — Lead Teams & Guest Experience

burgerking; Beverly (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Beverly, MA is seeking a hands-on supervisor to lead daily operations, support guest experience, and develop team members. You will supervise shifts, coach staff, and ensure quality, service, and cleanliness.

The role requires a high school diploma and 1–2 years supervisory experience, strong guest service, and the ability to work all shifts, including weekends and holidays. We offer growth opportunities in a fast-paced franchise environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders - puts your people and restaurant first.
• Create Memorable Experiences - delivers service guests enjoy.
• Administration - balance employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles to motivate the team.
• Ensures ongoing training and coaching for staff.
• Builds the capability of shift supervisors for future roles.
• Monitors and reinforces brand service behaviors with coaching.
• Maintains speed of service to meet guest expectations.
• Keeps restaurant welcoming and clean, and ensures quality standards.
• Collaborates with GM to improve guest metrics and scheduling.
• Reviews inventory and costs; implements controls.

Skills

Guest service

Communication

Team leadership

Conflict resolution

Time management

Education

High school diploma or equivalent

Job description

Burger King in Beverly, MA is seeking a hands-on supervisor to lead daily operations, support guest experience, and develop team members. You will supervise shifts, coach staff, and ensure quality, service, and cleanliness.

The role requires a high school diploma and 1–2 years supervisory experience, strong guest service, and the ability to work all shifts, including weekends and holidays. We offer growth opportunities in a fast-paced franchise environment.