Restaurant Assistant Manager: Growth & Service Leader

Dhanani Group Inc; Haverhill (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Haverhill, MA is seeking a motivated supervisor to lead restaurant operations in a fast-paced environment. You will develop servant leaders, ensure guest satisfaction, and drive financial performance alongside the General Manager.

The role requires 1–2 years of supervisory experience, excellent guest service, and strong communication. Join a growing franchise that values teamwork, training, and guest-focused excellence.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good guests can’t wait to return.
• Administration—maintains balance between high-quality experience and financial goals.
• Welcomes new team members and trains them to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds the capability of shift supervisors for advancement.
• Thank and celebrate the team’s successes.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Keeps restaurant welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with GM to improve guest metrics with action plans.
• Reviews sales and scheduling to ensure QSC standards.

Skills

Guest service

Communication

Team leadership

Teamwork

Education

High school diploma

Job description

Burger King in Haverhill, MA is seeking a motivated supervisor to lead restaurant operations in a fast-paced environment. You will develop servant leaders, ensure guest satisfaction, and drive financial performance alongside the General Manager.

The role requires 1–2 years of supervisory experience, excellent guest service, and strong communication. Join a growing franchise that values teamwork, training, and guest-focused excellence.