Restaurant Assistant Manager — Lead Teams & Elevate Service

burgerking; Schaumburg (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for emergencies

Discount program for products/services

Provider finder/cost estimation tool

Wellness program with points exchange

Pregnancy planning tool

Job summary

Burger King in Schaumburg, IL is seeking a hands-on supervisor to lead daily restaurant operations and deliver great guest experiences. You will coach team members, ensure quality, safety, and speed, and help manage shifts and costs.

The role requires 1–2 years of supervisory experience, strong guest service, and the ability to work varied shifts, including weekends and holidays. You will collaborate with the General Manager to meet QSC goals and train new team members.

Qualifications

• Minimum 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop servant leaders and put people and restaurant first.
• Create memorable guest experiences and reliable service.
• Balance customer experience with financial goals and operations.
• Welcome new team members and provide necessary training.
• Lead team huddles to motivate and inform the team.
• Provide ongoing training and coaching to staff.
• Build shift supervisor capability for career progression.
• Thank and celebrate the team’s successes.
• Coach brand service behaviors with observation and feedback.
• Monitor speed of service to meet guest expectations.
• Keep the restaurant welcoming, clean and compliant with standards.
• Review sales and scheduling to meet QSC goals.
• Ensure accurate daily numbers, cash handling and HACCP logs.
• Review inventory to optimize product orders and costs.

Skills

Team leadership

Guest service

Communication

Fast-paced environment

Education

High school diploma or equivalent

Job description

Burger King in Schaumburg, IL is seeking a hands-on supervisor to lead daily restaurant operations and deliver great guest experiences. You will coach team members, ensure quality, safety, and speed, and help manage shifts and costs.

The role requires 1–2 years of supervisory experience, strong guest service, and the ability to work varied shifts, including weekends and holidays. You will collaborate with the General Manager to meet QSC goals and train new team members.