Restaurant Assistant Manager - Lead Team & Guest Experience

burgerking; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in San Antonio, TX is seeking a hands-on supervisor to lead restaurant operations and develop team members. You will focus on delivering exceptional guest experiences while balancing financial goals and maintaining health, safety and cleanliness standards.

The role requires 1–2 years of supervisory experience, strong communication, and the ability to thrive in a fast-paced environment with flexible shifts including weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in Burger King standards.
• Available to work all shifts, weekends and holidays.

Responsibilities

• Develop servant leaders—put your people and restaurant first.
• Create memorable guest experiences with outstanding service.
• Balance guest experience with financial goals and compliance.
• Welcome and train new team members.
• Lead engaging team huddles and coach staff.
• Ensure ongoing training and development for team members.
• Build shift supervisor capability and plan succession.
• Acknowledge the team and celebrate successes.
• Coach brand service behaviours and provide feedback.
• Monitor speed of service to meet guest expectations.
• Maintain welcoming, clean restaurant and product quality.
• Collaborate with GM to improve guest metrics.
• Review scheduling and QSC targets.
• Ensure accurate daily numbers, cash handling, and HACCP logs.
• Review inventory and adjust orders.
• Evaluate cost controls and staffing levels.
• Monitor onboarding for new hires and adjust plans.

Skills

People leadership

Team collaboration

Guest service

Communication

Adaptability

Education

High school diploma or equivalent

Job description

Burger King in San Antonio, TX is seeking a hands-on supervisor to lead restaurant operations and develop team members. You will focus on delivering exceptional guest experiences while balancing financial goals and maintaining health, safety and cleanliness standards.

The role requires 1–2 years of supervisory experience, strong communication, and the ability to thrive in a fast-paced environment with flexible shifts including weekends and holidays.