People-First Restaurant Team Leader

Dhanani Group Inc; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in San Antonio, TX is seeking a Restaurant Supervisor to lead teams, train staff, and ensure excellent guest experiences while achieving financial goals. This on-site role demands hands-on leadership and strong communication across shifts.

Ideal candidates have 1–2 years of supervisory experience, exceptional guest service skills, and the ability to thrive in a fast-paced environment. Open availability including weekends and holidays is required.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—creates a service experience so good guests can’t wait to return.
• Administration—balance high-quality guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for staff.
• Builds shift supervisors’ capabilities for the next level.
• Thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback, celebrate.
• Monitors Speed of Service to meet guest expectations.
• Keeps the restaurant welcoming and clean.
• Ensures product quality and operational standards are met.
• Partners with GM to improve guest metrics.
• Reviews sales and scheduling to ensure QSC.
• Ensures daily numbers, cash handling and HACCP logs are accurate.
• Reviews inventory to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and scheduling; makes adjustments.
• Creates and manages onboarding for new team members.
• Implements plans addressing employee needs and operational assessments.

Skills

Leadership

Guest service

Team collaboration

Communication

Education

High school diploma

Job description

Burger King in San Antonio, TX is seeking a Restaurant Supervisor to lead teams, train staff, and ensure excellent guest experiences while achieving financial goals. This on-site role demands hands-on leadership and strong communication across shifts.

Ideal candidates have 1–2 years of supervisory experience, exceptional guest service skills, and the ability to thrive in a fast-paced environment. Open availability including weekends and holidays is required.