Restaurant Assistant Manager - Lead Ops & Guest Experience

IHOP; Pensacola (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

IHOP is seeking a results-oriented leader to drive successful operation through strong leadership and guest-focused service. The role emphasizes achieving budgeted sales, developing relationships across restaurants, Corporate, and guests, and implementing the Restaurant Training Program for hourly staff to improve operations and guest experience.

Responsibilities include assisting in financial objectives, recruiting and training team members, ensuring quality supplies and equipment, and

Qualifications

• Strong leadership and team supervision abilities.
• Experience in budgeting, sales and cost control.
• Excellent guest service and communication skills.

Responsibilities

• Assist in achieving budgeted sales and profits.
• Develop professional working relationships with employees, Corporate and guests.
• Implement restaurant training for hourly employees to improve operations.
• Assist in executing annual financial, local marketing and guest-service objectives.
• Comply with regulations and assist in recruitment and staff retention.
• Ensure supplies and equipment are adequate and in proper condition.
• Maintain safety and sanitation practices per regulations and SOPs.
• Complete required reports and other administrative duties.

Skills

Leadership

Budget management

Guest relations

Team development

Education

High school diploma/GED

Job description

IHOP is seeking a results-oriented leader to drive successful operation through strong leadership and guest-focused service. The role emphasizes achieving budgeted sales, developing relationships across restaurants, Corporate, and guests, and implementing the Restaurant Training Program for hourly staff to improve operations and guest experience.

Responsibilities include assisting in financial objectives, recruiting and training team members, ensuring quality supplies and equipment, and