Restaurant Assistant Manager: Lead & Develop Teams

burgerking; Bolingbrook (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Bolingbrook, IL is seeking a motivated Supervisor to lead a fast-paced team. You will champion servant leadership, put people and restaurant first, and create experiences that make guests want to return.

You’ll handle training, coaching, scheduling, and daily operations while balancing guest satisfaction with financial goals. If you’re eager to develop as a leader in a growing Burger King franchise, this is your chance to grow with us.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivates, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders - puts your people and restaurant first - not yourself.
• Create Memorable Experiences - creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration - maintains balance between high-quality employee/guest experience and financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for next level.
• Coaches brand service behaviors - train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are delivered.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet QSC standards.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedule; manages on-boarding for new team members.
• Implements action plans addressing employee needs and Operational Assessments.

Skills

Guest service skills

Team leadership

Communication

Conflict resolution

Fast-paced environment

Scheduling

Education

High School Diploma or equivalent

Job description

Burger King in Bolingbrook, IL is seeking a motivated Supervisor to lead a fast-paced team. You will champion servant leadership, put people and restaurant first, and create experiences that make guests want to return.

You’ll handle training, coaching, scheduling, and daily operations while balancing guest satisfaction with financial goals. If you’re eager to develop as a leader in a growing Burger King franchise, this is your chance to grow with us.