Restaurant Assistant Manager: Lead, Train & Grow

burgerking; Illinois; On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund program

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Aurora, IL is seeking a Restaurant Supervisor to lead a fast-paced team. You will develop leaders, ensure guest satisfaction, and maintain high standards of service and operations. A background in hospitality or quick-service with supervisory experience is preferred.

The role requires strong communication, coaching abilities, and the flexibility to work all shifts. You’ll contribute to training, scheduling, cost controls, and ongoing process improvements to deliver exceptional

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first, not yourself.
• Create Memorable Experiences—deliver a service experience so good guests can’t wait to return to Burger King.
• Administration—balance high-quality employee and guest experience with financial goals.
• Welcomes new team members and trains them to do their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching of team members.
• Builds shift supervisors’ capability and prepares them for the next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors speed of service to meet guest expectations.
• Keeps restaurant welcoming and clean, maintains product quality and ops standards.
• Partners with GM and team to improve guest metrics; reviews sales and scheduling to meet QSC.

Job description

Burger King in Aurora, IL is seeking a Restaurant Supervisor to lead a fast-paced team. You will develop leaders, ensure guest satisfaction, and maintain high standards of service and operations. A background in hospitality or quick-service with supervisory experience is preferred.

The role requires strong communication, coaching abilities, and the flexibility to work all shifts. You’ll contribute to training, scheduling, cost controls, and ongoing process improvements to deliver exceptional