Restaurant Assistant Manager: Guest Experience & Ops Lead

Burger King; Jenks (OK); Presencial; USD 20.664.000 - 30.307.000; Jornada completa

Descripción de la vacante

Burger King is seeking an Assistant Manager to lead daily restaurant operations, focusing on profitability, guest service, people development, and operations management. You will support the Restaurant General Manager, coordinate with Shift Coordinators and Team Members, and ensure high standards of service and efficiency.

As an AM, you will drive performance, coach staff, and uphold brand standards while managing inventory, maintenance, and cash controls to deliver fast, friendly, and accurate

Formación

• Demonstrated understanding of guest service principles.

Responsabilidades

• Maintains inventory
• Keeps operational standards and procedures
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures
• Interact in a positive and professional manner with guests and coworkers
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Conocimientos

Guest service principles

Descripción del empleo

Burger King is seeking an Assistant Manager to lead daily restaurant operations, focusing on profitability, guest service, people development, and operations management. You will support the Restaurant General Manager, coordinate with Shift Coordinators and Team Members, and ensure high standards of service and efficiency.

As an AM, you will drive performance, coach staff, and uphold brand standards while managing inventory, maintenance, and cash controls to deliver fast, friendly, and accurate