Restaurant Operations Lead: Profit, Service & People

Burger King; Portales (NM); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Burger King is seeking an Assistant Manager to lead daily operations, drive profitability, and deliver exceptional guest service in a fast-paced environment. You will support the Restaurant General Manager and coach a team of 20–45 employees to achieve performance goals.

In this role you will manage inventory, uphold brand standards, and ensure safe, efficient service while developing people and leading by example during peak hours.

Qualifikationen

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of quick service restaurant experience, management experience preferred.
• Some understanding of P&L interpretation and management influence profitability.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Aufgaben

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance.
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that the restaurant upholds operational and brand standards; Performs duties of Hourly Shift Coordinator when necessary.

Kenntnisse

Leadership skills

Guest service principles

P&L understanding

Problem solving

Communication

Ausbildung

High School Diploma or GED

2 years of college preferred

Jobbeschreibung

Burger King is seeking an Assistant Manager to lead daily operations, drive profitability, and deliver exceptional guest service in a fast-paced environment. You will support the Restaurant General Manager and coach a team of 20–45 employees to achieve performance goals.

In this role you will manage inventory, uphold brand standards, and ensure safe, efficient service while developing people and leading by example during peak hours.