Resources Program Management & Service Delivery Lead

HDR; Billings (MT); Hybrid; USD 166,000 - 229,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short and long-term disability

Life insurance

Employee assistance program

Paid time away

Parental leave

Paid holidays

Retirement savings plan with employer

Employee referral bonus

Tuition reimbursement

Job summary

HDR is seeking a Resources Program Management Business Class and Service Delivery Technology Leader to guide program management services and technology across HDR’s Resources Group. This hybrid leadership role blends program management, service delivery technology, and project execution for power, waste, and industrial markets.

You will shape the strategic plan for the next 3–5 years, connect delivery with strategy, and lead a team of staff and SMEs across multiple locations.

Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• Minimum of 10 years of experience in related field.
• Maintains a professional or Engineering registration and has related technical experience.
• Experienced in development and management of diverse teams
• Works cooperatively with other business class directors, operations managers, technical directors and marketing managers on business class efforts
• Committed to quality, improvement and HDR values
• An attitude and commitment to being an active participant of our employee-owned culture is a must

Responsibilities

• Program Management Business Class Leadership: Facilitate knowledge transfer by establishing standards, tools, and recommended practices across for RBG Program Management Business Class.
• Collaborate with other Service Delivery Business Class Leads such as Project Controls, Commercial Management, Construction Field Services, and Alternative Delivery to provide leadership of technical capabilities within Program Management.
• Promote consistent delivery and technical excellence.
• Support assignment of qualified, experienced staff to projects including the support of work sharing.
• Monitor KPIs of the business class to meet defined areas, regional and business-group metrics.
• Lead mentorship, training, and career development programs for practitioners within the Program Management business class.
• Support in developing and implementing a strategic plan for program management.
• Serve as an industry thought leader and represent HDR through industry engagement.
• Promote a unified Program Management practice by monitoring adherence to policies and practices, quality, technical tools, project staffing and resources.
• Achieve a Project Utilization of 40%.

Skills

Enterprise Influencer

Strategic Executor

Growth‑Oriented Leader

Collaborative Leader

People Developer

Entrepreneurial Mindset

Program Management strategy

Strategic pursuits & client develop

Industry involvement

Data fluency

Communication skills

Alternative delivery methods

PMIS (E-Builder/ProCore/Kahua/Primvera

PMP Certification

Education

Bachelor's degree in a Professional, Architecture, Engineering or closely related field

Master’s degree

Job description

HDR is seeking a Resources Program Management Business Class and Service Delivery Technology Leader to guide program management services and technology across HDR’s Resources Group. This hybrid leadership role blends program management, service delivery technology, and project execution for power, waste, and industrial markets.

You will shape the strategic plan for the next 3–5 years, connect delivery with strategy, and lead a team of staff and SMEs across multiple locations.