RESOURCE COUNSELOR - OVERNIGHT

Homeward Bound; San Rafael (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &

Vision insurance

403(b) retirement plan with match

Three weeks paid vacation

Employee Assistance Program

Complimentary lunch

Job summary

Homeward Bound is seeking an Overnight Resource Counselor to support residents in our Marin County program. The role is full-time in San Rafael, CA, offering an hourly wage between $25.00 and $27.00 and a comprehensive benefits package.

You will assess needs, coordinate with community partners, and ensure safety while supporting families toward personal growth and housing stability. A passion for ending homelessness and experience in human services are preferred.

Qualifications

• High School Diploma or G.E.D. required.
• Experience in Human Services or related field.
• Bi-lingual in Spanish is a plus.

Responsibilities

• Regularly assess tenant/participant needs, especially through active tenant/participant engagement, and offer any needed assistance. Ensure tenants and participants feel safe in their living environment.
• Work in partnership with volunteers, interns, local community members and other social service entities while fostering strong working relationships with local service providers.
• Communicate tenant/participant concerns and facility issues to Program Manager in a prompt and timely manner.
• Complete Incident Reports as needed and document daily activities in the communication log.
• Facilitate maintenance needs in collaboration with Program Manager and maintenance crew.
• Provide emergency assistance to tenants/participants and co-workers as necessary.
• Maintain a working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel.
• Advocates for the mission of the organization and upholds the agency's values.
• Review policies, leases and program guidelines with participants as needed and maintain a working knowledge of these policies and guidelines.
• Provides overall support to programs while making observations and providing constructive feedback that benefits the work of the supportive staff onsite.

Skills

Compassionate

Flexible

Non-judgmental

Respectful

Problem-solving

Multitasking

Independent worker

Team player

Spanish bilingual

Education

High School Diploma or G.E.D.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RESOURCE COUNSELOR - OVERNIGHT

Full Time San Rafael, CA, US

Salary Range: $25.00 To $27.00 Hourly

Help Build the Workplace Behind the Mission

Homeward Bound of Marin is a dynamic and evolving non-profit agency working to end homelessness in Marin County through affordable housing development, supportive services, job training, and social enterprise. With a successful 50-year history and strong interdisciplinary partnerships with other private and public partners, Homeward Bound is positioned for impactful growth over the next decade. Our work environment values Justice, Equity, Diversity, and Inclusion, and rewards resourcefulness, flexibility, kindness, compassion, and understanding.

Homeward Bound is seeking an Overnight Resource Counselor who is dynamic, energetic, and excited to support individuals. Our program provides building goals, support for employment, and other supportive services to our residents in our Program.

If you have a heart and passion for supporting families who are focused on personal growth, we want to hear from you!

What You'll Do

• Regularly assess tenant/participant needs, especially through active tenant/participant engagement, and offer any needed assistance. Ensure tenants and participants feel safe in their living environment.
• Work in partnership with volunteers, interns, local community members and other social service entities while fostering strong working relationships with local service providers.
• Communicate tenant/participant concerns and facility issues to Program Manager in a prompt and timely manner.
• Complete Incident Reports as needed and document daily activities in the communication log.
• Facilitate maintenance needs in collaboration with Program Manager and maintenance crew.
• Provide emergency assistance to tenants/participants and co-workers as necessary.
• Maintain a working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel.
• Advocates for the mission of the organization and upholds the agency's values.
• Review policies, leases and program guidelines with participants as needed and maintain a working knowledge of these policies and guidelines.
• Provides overall support to programs while making observations and providing constructive feedback that benefits the work of the supportive staff onsite.
• Perform other tasks as needed.

What We're Looking For

Required

• High School Diploma or G.E.D. required.
• Experience in Human Services or related field
• Desired Qualities
• Compassionate, flexible, non-judgmental, and respectful.
• Strong problem-solving and multitasking skills.
• Comfortable working independently and as part of a team.
• Open to feedback and ongoing learning.
• Commitment to ending homelessness and working effectively with diverse populations.
• Sense of humor encouraged.
• Knowledge and experience in harm reduction, Housing First and trauma-informed care.
• Experience working with under-resourced, low-income populations; experience working with individuals experiencing homelessness desired.
• Bi-lingual in Spanish is a plus.
• Experience in residential and/or housing programs.
• Working knowledge of community-based resources.

Why Join Homeward Bound?

At Homeward Bound, our employees make a tangible difference every day. We believe supporting our team is essential to supporting our community.

We offer:

• 100% employer-paid medical, dental, and vision insurance
• 403(b) retirement plan with discretionary employer match
• Three weeks of paid vacation annually
• Employee Assistance Program
• Complimentary lunch at our administrative sit

*$25-$27 per hour DOE with a competitive benefits package which includes 100% employer paid medical, vision and dental insurance, 2 weeks' vacation, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.