Overnight Resource Counselor - Housing and Support

Homeward Bound; San Rafael (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &

Vision insurance

403(b) retirement plan with match

Three weeks paid vacation

Employee Assistance Program

Complimentary lunch

Job summary

Homeward Bound is seeking an Overnight Resource Counselor to support residents in our Marin County program. The role is full-time in San Rafael, CA, offering an hourly wage between $25.00 and $27.00 and a comprehensive benefits package.

You will assess needs, coordinate with community partners, and ensure safety while supporting families toward personal growth and housing stability. A passion for ending homelessness and experience in human services are preferred.

Qualifications

• High School Diploma or G.E.D. required.
• Experience in Human Services or related field.
• Bi-lingual in Spanish is a plus.

Responsibilities

• Regularly assess tenant/participant needs, especially through active tenant/participant engagement, and offer any needed assistance. Ensure tenants and participants feel safe in their living environment.
• Work in partnership with volunteers, interns, local community members and other social service entities while fostering strong working relationships with local service providers.
• Communicate tenant/participant concerns and facility issues to Program Manager in a prompt and timely manner.
• Complete Incident Reports as needed and document daily activities in the communication log.
• Facilitate maintenance needs in collaboration with Program Manager and maintenance crew.
• Provide emergency assistance to tenants/participants and co-workers as necessary.
• Maintain a working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel.
• Advocates for the mission of the organization and upholds the agency's values.
• Review policies, leases and program guidelines with participants as needed and maintain a working knowledge of these policies and guidelines.
• Provides overall support to programs while making observations and providing constructive feedback that benefits the work of the supportive staff onsite.

Skills

Compassionate

Flexible

Non-judgmental

Respectful

Problem-solving

Multitasking

Independent worker

Team player

Spanish bilingual

Education

High School Diploma or G.E.D.

Job description

Homeward Bound is seeking an Overnight Resource Counselor to support residents in our Marin County program. The role is full-time in San Rafael, CA, offering an hourly wage between $25.00 and $27.00 and a comprehensive benefits package.

You will assess needs, coordinate with community partners, and ensure safety while supporting families toward personal growth and housing stability. A passion for ending homelessness and experience in human services are preferred.