Resort Rooms & Maintenance Manager

Travel + Leisure Co.; Honolulu (HI); Hybride; USD 85 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

FSAs

Life and AD&D

Disability Insurance

Volunteer time off

401k with employer match

Identity theft protection

Wellness program

EAP

PTO & holidays

Résumé du poste

Travel + Leisure Co. seeks a Rooms Manager to lead the daily operations of the resort Housekeeping and Maintenance teams, overseeing administrative duties, guest services, and associate development across both disciplines.

You will schedule staffing, monitor payroll costs, manage budgets, and ensure guest satisfaction, audits and safety standards are met while driving efficiencies and consistent service across the property.

Qualifications

• Strong leadership and the ability to coach, mentor, and train staff.
• Strategic thinking and the ability to plan for long-term success.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Excel, Word, and Outlook.
• 2 to 5 years of hotel/resort experience.

Responsabilités

• Oversee daily operation of housekeeping and maintenance departments.
• Schedule staffing and forecast weekly staffing levels.
• Control payroll costs and monitor departmental budgets.
• Ensure guest satisfaction and timely resolution of guest concerns.
• Manage audits, QA, Loss Prevention, and safety standards.

Connaissances

Leadership

Strategic thinking

Communication

Proficiency in MS Excel/Word/Outlook

Description du poste

Travel + Leisure Co. seeks a Rooms Manager to lead the daily operations of the resort Housekeeping and Maintenance teams, overseeing administrative duties, guest services, and associate development across both disciplines.

You will schedule staffing, monitor payroll costs, manage budgets, and ensure guest satisfaction, audits and safety standards are met while driving efficiencies and consistent service across the property.