Resort Operations & Leasing Leader

Woodlake Trails; West Ossipee (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Medical coverage

Vision Plan

401(k) with Sun matching contribution

Paid Time Off

Employee Assistance Program

Job summary

Sun Outdoors seeks a Senior Resort Manager to oversee daily resort operations, drive long-term profitability, and serve as the main point of contact for guests and residents. The role includes budgeting, marketing, leasing homes, and property maintenance, with on-site housing available where applicable.

Responsibilities encompass guest relations, rent collection, lease renewals, compliance with fair housing laws, and profitability analysis.

Qualifications

• High School Diploma or GED (Required).
• 6 months in Sales and Leasing experience (Preferred).
• 6 months in Property management/resort experience, including 2 years of supervisory experience (Required).
• General knowledge of property maintenance.
• Flexibility to respond to resort needs during non-business hours.

Responsibilities

• Ensure guests and residents receive high levels of service.
• Handle resident/guest complaints promptly and professionally.
• Manage rent collection and postings; oversee collections of bad debt.
• Coordinate lease renewal notices and rent increases.
• Lead team selection and development and enforce policies and procedures.
• Review residency applications and approve/deny residency.
• Ensure compliance with fair housing and employment laws.
• Maintain resort appearance per standards; monitor invoices for expenses.
• Assist in marketing strategy and annual operating budget preparation.
• Prepare documents to list and sell homes and coordinate move-ins.

Skills

Guest relations

Budgeting

Leasing

Team leadership

Customer service

Communication

Property maintenance

Education

High School Diploma

Job description

Sun Outdoors seeks a Senior Resort Manager to oversee daily resort operations, drive long-term profitability, and serve as the main point of contact for guests and residents. The role includes budgeting, marketing, leasing homes, and property maintenance, with on-site housing available where applicable.

Responsibilities encompass guest relations, rent collection, lease renewals, compliance with fair housing laws, and profitability analysis.