Resort Operations & Leasing Leader

Sun Communities & Sun Outdoors; Aarons Place (FL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription

Dental Plan

Vision Plan

Life Insurance

Disability Coverage

401(k) Plan with Sun matching

Paid Parental Leave

Employee Assistance Program

Tuition Reimbursement

RV Site Discounts

Employee Discounts

Paid Time Off

Job summary

Sun Communities & Sun Outdoors seeks a Senior Resort Manager to oversee daily operations and long-term profitability of a resort, acting as the primary contact for guests and residents. Responsibilities include budgeting, leasing, sales, and maintaining a top-notch community environment.

The role requires 6 months in property management/resort experience with supervisory duties, plus strong negotiation and compliance with fair housing laws.

Qualifications

• High School Diploma or GED (Required).
• 6 months sales and leasing experience (Preferred).
• 6 months property management/resort experience with 2 years supervisory experience (Required).
• General knowledge of property maintenance.
• Strong negotiation skills.
• Ability to thrive in a fast-paced environment.
• Thorough knowledge of federal, state, and local fair housing and employment laws.
• Basic computer proficiency (email, internet, MS Office).
• Flexibility to respond to resort needs during non-business hours.
• Ability to live on-site within the resort (housing provided), if applicable.
• Must have a valid driver's license.

Responsibilities

• Ensure guests and residents receive the highest levels of service.
• Handle resident and guest complaints promptly and professionally.
• Manage rent collection, posting, and deposits; address bad debt collections.
• Handle delinquencies and eviction proceedings per Sun's policies.
• Coordinate rental increases and lease renewal notices.
• Leads team member selection and development; ensures policy compliance.
• Review residency applications and approve or deny.
• Ensure compliance with fair housing and employment laws.
• Maintain resort appearance per Sun's curb appeal standards.
• Monitor and approve invoices for operating expenses and sales costs.
• Consult with Regional VP on escalated decisions.
• Oversee balancing of RV income nightly.
• Inspect and recommend purchases/renovations of homes.
• Market models, pre-owned, and brokered homes.
• Prepare sites for Sun Homes models.
• Assist with marketing strategy and effective advertising.
• Assist with annual operating budget preparation.
• Review monthly property accounting reports.
• Select and review contractual services with VP guidance.
• Submit workers' comp reports timely.
• Maintain petty cash and accounting records.
• Approve bank deposits and report to Main Office.
• Prepare documents to list and sell homes.
• Coordinate maintenance for vacant sites ready for move-ins.
• Provide data for capex and expansion budgets.
• Prepare monthly P&L variance analyses.

Skills

Negotiation

Customer service

Adaptability

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sun Communities & Sun Outdoors seeks a Senior Resort Manager to oversee daily operations and long-term profitability of a resort, acting as the primary contact for guests and residents. Responsibilities include budgeting, leasing, sales, and maintaining a top-notch community environment.

The role requires 6 months in property management/resort experience with supervisory duties, plus strong negotiation and compliance with fair housing laws.