Resort Operations Leader — Guest Experience & Finance

Travel + Leisure Co.; Windsor (CA); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Parental leave

Job summary

Travel + Leisure Co. seeks an Assistant General Manager for Resort Operations to lead and coordinate resort departments, ensuring service standards and financial controls are met. You will partner with HR and regional teams to develop talent and optimize operations across Guest Services, Housekeeping and Maintenance.

The role emphasizes budget ownership, audits, and adherence to HOA and company standards, with opportunities to influence guest experience and operational excellence.

Qualifications

• Proven strong leadership in resort or hotel operations.
• Experience managing guest services, housekeeping and maintenance.
• Budgeting and financial oversight for a multi-department operation.

Responsibilities

• Oversee daily operations of Guest Services, Housekeeping and Maintenance.
• Manage and support financial aspects, including annual operations budgets and cost analysis.
• Review monthly financial reports, understand P&L impact, and ensure compliance with audits.

Skills

Leadership

People management

Operations management

Budgeting

MS Office

Tools

MS Office

Job description

Travel + Leisure Co. seeks an Assistant General Manager for Resort Operations to lead and coordinate resort departments, ensuring service standards and financial controls are met. You will partner with HR and regional teams to develop talent and optimize operations across Guest Services, Housekeeping and Maintenance.

The role emphasizes budget ownership, audits, and adherence to HOA and company standards, with opportunities to influence guest experience and operational excellence.