Resort Guest Experience Coordinator

Sun Communities; Avon Park (FL); Sur place; USD 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Comprehensive Medical and Prescription

Vision Plan

Life and AD&D Insurance

401(k) Plan with Sun matching

Tuition Reimbursement

Vacation RV Site Discounts

Team Member Perks & Discounts

Paid Time Off and Holidays

Résumé du poste

Sun Outdoors in Florida is seeking a Guest Services Coordinator to handle front desk duties and administrative tasks for the resort. You will greet guests, process payments, manage reservations, and assist with resident relations and communications.

The role emphasizes accuracy in records, courteous service, and collaboration with resort leadership. Ideal candidates have 2 years of admin experience, basic accounting familiarity, and proficiency with MS Office and property management systems.

Qualifications

• High School Diploma or GED required.
• 2 years administrative experience required.
• 6 months’ experience using property management and/or reservation systems preferred.
• 6 months’ front desk experience in a hotel or resort preferred.
• Excellent telephone skills.
• Professional appearance.
• Intermediate to advanced computer proficiency with MS Office and data entry.
• Valid driver’s license.

Responsabilités

• Greet guests and residents; relay feedback to resort leadership.
• Maintain petty cash and record expenditures in accounts.
• Perform general admin tasks: phones, typing, copying, filing.
• Process payments and deposits in Yardi; issue receipts.
• Prepare and distribute resort communications and newsletters.
• Assist with guest reservations and check-in/out.
• Manage office supplies and supply orders.
• Support planning of guest/resident events and activities.
• Assist with marketing materials preparation.
• Make collection calls for site rent and route bad debts.
• Process move-ins and move-outs; maintain records and files.
• Enter prospect information into PM/reservation system; track approvals/denials.
• Review home listings; assist with rental applications.
• Review and code invoices; obtain manager approval.

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Property management systems

Reservation systems

Description du poste

Sun Outdoors in Florida is seeking a Guest Services Coordinator to handle front desk duties and administrative tasks for the resort. You will greet guests, process payments, manage reservations, and assist with resident relations and communications.

The role emphasizes accuracy in records, courteous service, and collaboration with resort leadership. Ideal candidates have 2 years of admin experience, basic accounting familiarity, and proficiency with MS Office and property management systems.