Resort Guest Services & Front Desk Coordinator

Woodlake Trails; Austin (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Vision Plan

Life and AD&D Insurance

401(k) Plan with Sun matching

Tuition Reimbursement

Vacation RV Site Discounts

Team Member Perks & Discounts

Paid Time Off + holidays

Job summary

Sun Outdoors seeks a Guest Services Coordinator to handle front desk and administrative duties at our resort in Austin. You will greet guests and residents, answer phones, manage reservations, process payments, and support resort operations with accuracy and courtesy.

The role requires a high school diploma, 2 years of admin experience, familiarity with property management or reservation systems, and proficient computer skills. Valid driver’s license is also required.

Qualifications

• High School Diploma or GED required.
• 2 years in administrative experience required.
• 6 months in property management or reservation systems preferred.
• 6 months in hotel or resort front desk experience preferred.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Answer phones, typing, photocopying, faxing, filing, and other duties as assigned.
• Collects payments and processes fees; records in proper accounts.
• Prepare and distribute resort communications such as rule reminders and newsletters.

Skills

Excellent telephone skills

Professional appearance

MS Office proficiency

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Sun Outdoors seeks a Guest Services Coordinator to handle front desk and administrative duties at our resort in Austin. You will greet guests and residents, answer phones, manage reservations, process payments, and support resort operations with accuracy and courtesy.

The role requires a high school diploma, 2 years of admin experience, familiarity with property management or reservation systems, and proficient computer skills. Valid driver’s license is also required.