Resort Guest Services Concierge — Check-In & Reservations

Travel + Leisure Co.; Kailua (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

FSA

Life and accident coverage

Disability insurance

Wish day

401k with employer match

Identity protection plan

Wellness program

Employee Assistance Program

Paid time off / holidays

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate in Hawaii. The role requires friendly, service-driven staff for registration to checkout, including room rate quotes and reservation support.

Shift options include morning or evening (6 am–11 pm); local candidates only. The hourly rate is $21. Benefits include medical, dental, vision, 401k, and more. Email [e-mail] to apply.

Qualifications

• Professional appearance and positive attitude.
• Excellent English reading and writing skills.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Capacity to multitask in a fast-paced environment.
• Strong attention to detail and organization.

Responsibilities

• Welcome guests and assist with registration and checkout.
• Provide information about the resort and local attractions.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions per procedures.
• Balance cash receipts and perform cashier duties.
• Complete checkout procedures and verify guest charges.
• Reserve and confirm reservations for individuals or groups.

Skills

Professional appearance

Communication skills

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. is hiring a Guest Services Associate in Hawaii. The role requires friendly, service-driven staff for registration to checkout, including room rate quotes and reservation support.

Shift options include morning or evening (6 am–11 pm); local candidates only. The hourly rate is $21. Benefits include medical, dental, vision, 401k, and more. Email [e-mail] to apply.