Resort Guest Experience Specialist

Wyndham; Pinetop-Lakeside (AZ); In loco; USD 22.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Parental leave

Holidays

Wish day paid time to volunteer

401k with employer match

Legal and identify theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Descrizione del lavoro

Travel + Leisure Co. in the United States seeks a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and offer room rate quotes.

You will handle cash/credit transactions, balance receipts, and assist with reservations while maintaining hospitality with heart. Strong English communication, detail orientation, and multitasking are essential for success.

Competenze

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to multitask in a fast-paced environment.

Mansioni

• Greet guests warmly and assist at registration through checkout.
• Provide information about the resort and local area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and complete cashier responsibilities.
• Verify charges during check-out and manage guest folios.
• Reserve and confirm reservations for individuals or groups.

Conoscenze

Excellent communication

English proficiency

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Descrizione del lavoro

Travel + Leisure Co. in the United States seeks a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and offer room rate quotes.

You will handle cash/credit transactions, balance receipts, and assist with reservations while maintaining hospitality with heart. Strong English communication, detail orientation, and multitasking are essential for success.