Resort Front Desk Pro: Guest Check-In & Service

Lemonjuice Capital & Solutions; Kissimmee (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Benefits package

Job summary

Lemonjuice Capital & Solutions in Kissimmee, FL seeks a Front Desk Associate to handle guest check-ins/check-outs, room assignments, and guest requests. You will operate the telephone switchboard, process payments, and coordinate with Housekeeping to ensure smooth room readiness.

We offer full-time, hourly work year-round with 40 hours weekly and shifts including early morning and evening, plus weekends and holidays. Robust benefits are provided.

Qualifications

• High school diploma or GED; or one year of related experience and/or training; or equivalent combination of education and experience
• Vocational School Degree or Business Certification

Responsibilities

• Answer telephones using appropriate etiquette including answering within 3 rings and transferring calls
• Assist guests with check-ins/check-outs and room changes as needed
• Process payments and prepare daily reports and banking activities
• Coordinate with Housekeeping to track room readiness and guest concerns
• Maintain confidentiality and present a clean, professional appearance

Skills

Telephone etiquette

Guest services

Communication skills

Teamwork

Education

High school diploma or GED

Vocational School Degree or Business Certification

Tools

POS system

Job description

Lemonjuice Capital & Solutions in Kissimmee, FL seeks a Front Desk Associate to handle guest check-ins/check-outs, room assignments, and guest requests. You will operate the telephone switchboard, process payments, and coordinate with Housekeeping to ensure smooth room readiness.

We offer full-time, hourly work year-round with 40 hours weekly and shifts including early morning and evening, plus weekends and holidays. Robust benefits are provided.