Guest Experience Pro - Front Desk Agent (Daily Pay)

Aimbridge Hospitality LLC; Town of Florida (NY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality group is seeking a Front Desk Agent to join their team in Lake Mary, Florida. The ideal candidate will be a guest service superstar, handling check-ins and check-outs, while ensuring every guest feels welcome and valued. Responsibilities include multitasking in a fast-paced environment, solving guest issues, and coordinating with team members. A high school diploma is required, plus familiarity with hotel management software. The role offers a comprehensive benefits package including medical coverage and a 401k plan.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to learn quickly and adapt to a fast-paced environment.

Responsibilities

• Deliver exceptional guest service with warmth and efficiency.
• Communicate clearly and confidently with guests and team members.
• Solve problems quickly and effectively during guest interactions.
• Manage reservations, check-ins, and check-outs seamlessly.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A leading hospitality group is seeking a Front Desk Agent to join their team in Lake Mary, Florida. The ideal candidate will be a guest service superstar, handling check-ins and check-outs, while ensuring every guest feels welcome and valued. Responsibilities include multitasking in a fast-paced environment, solving guest issues, and coordinating with team members. A high school diploma is required, plus familiarity with hotel management software. The role offers a comprehensive benefits package including medical coverage and a 401k plan.