Hospitality Front Desk Leader - Guest Experience

Vacatia; Kissimmee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A hospitality organization in Kissimmee is seeking a Front Desk Supervisor to lead the front desk team, ensuring guests receive a warm welcome and seamless service. Ideal candidates will have 1–3 years of front desk experience, excellent customer service skills, and the flexibility to work evenings and weekends. This full-time position offers a chance to grow your leadership abilities while contributing to memorable guest experiences at a thriving resort.

Qualifications

• 1–3 years of front desk experience in hospitality.
• Proven ability to resolve issues and lead a team.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Provide outstanding guest service.
• Support front desk operations including payments and reservations.
• Train and mentor front desk clerks.

Skills

Customer service mindset

Excellent communication skills

Team leadership

Cash-handling experience

Education

High School Diploma or GED

Job description

A hospitality organization in Kissimmee is seeking a Front Desk Supervisor to lead the front desk team, ensuring guests receive a warm welcome and seamless service. Ideal candidates will have 1–3 years of front desk experience, excellent customer service skills, and the flexibility to work evenings and weekends. This full-time position offers a chance to grow your leadership abilities while contributing to memorable guest experiences at a thriving resort.