Resort Front Desk: Guest Services Associate (Part-Time)

Great Eastern Resort Management, Inc.; McGaheysville (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Great Eastern Resort Management, Inc. is seeking a part-time Front Office Operations Associate at Massanutten Resort in McGaheysville, VA. You will greet guests, handle check-in/check-out, answer calls, and provide local information with a focus on exceptional service.

The role requires problem-solving abilities and prior guest relations experience, with variable daytime/evening shifts and weekend coverage. Compensation starts at $12.77/hour, with potential weekend differential.

Qualifications

• Must be 15 years or older
• Prior customer service/guest relations experience

Responsibilities

• Greets arriving guests and assists with check-in/check-out procedures.
• Answers phone inquiries and provides accommodation and amenity information.
• Curates vacation itineraries and offers recommendations for local attractions.
• Maintains a warm, inviting, guest-focused atmosphere and resolves guest questions.

Skills

Problem-solving

Job description

Great Eastern Resort Management, Inc. is seeking a part-time Front Office Operations Associate at Massanutten Resort in McGaheysville, VA. You will greet guests, handle check-in/check-out, answer calls, and provide local information with a focus on exceptional service.

The role requires problem-solving abilities and prior guest relations experience, with variable daytime/evening shifts and weekend coverage. Compensation starts at $12.77/hour, with potential weekend differential.