Front Office Operations Associate (Part-Time)

Massanutten Resort; Bloomer Spring (VA); On-site; USD 22,041 - 39,950; Part time

Job summary

Massanutten Resort in McGaheysville, VA is looking for a Front Office Operations Associate on a part-time basis. You will greet guests, assist with check-in/check-out, answer phones, and provide information to ensure a welcoming, guest-focused atmosphere.

The role requires problem-solving skills and a friendly, service-oriented attitude. Typical hours vary from week to week and include evenings and weekends. Compensation is $12.77 per hour, with potential weekend differential.

Qualifications

• Required: Problem-solving skills
• Must be 15 years or older
• Preferred: Prior customer service/guest relations experience

Responsibilities

• Greets arriving guests and assists with check-in/check-out procedures.
• Answers phone inquiries and provides accommodation and amenity information.
• Curates vacation itineraries and offers recommendations for local attractions.
• Supports guests with special requests to enhance their stay.

Skills

Problem-solving

Customer service

Job description

Front Office Operations Associate (Part-Time)

Job Category: Front Line-1

Requisition Number: FRONT004049

• Posted : July 27, 2026
• Part-Time
• Rate : $12.77 USD per hour

Locations

Showing 1 location

Massanutten Resort
1822 Resort Dr
McGaheysville, VA 22840, USA

Massanutten Resort
1822 Resort Dr
McGaheysville, VA 22840, USA

The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.

Required

• Problem-solving skills
• Must be 15 years or older

Preferred

• Prior customer service/guest relations experience

Job-Type: Part-Time

Typical Schedule

Days:

• Days vary from week to week
  • Including evening and weekend

Hours:

• Varied hours
  • 16 to 29 hours a week

Compensation:

• Pay: $12.77
  • Potential to earn more with the weekend differential

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.