Part-Time Front Office Guest Services Associate

Massanutten Resort; Bloomer Spring (VA); On-site; USD 22,041 - 39,950; Part time

Job summary

Massanutten Resort in McGaheysville, VA is looking for a Front Office Operations Associate on a part-time basis. You will greet guests, assist with check-in/check-out, answer phones, and provide information to ensure a welcoming, guest-focused atmosphere.

The role requires problem-solving skills and a friendly, service-oriented attitude. Typical hours vary from week to week and include evenings and weekends. Compensation is $12.77 per hour, with potential weekend differential.

Qualifications

• Required: Problem-solving skills
• Must be 15 years or older
• Preferred: Prior customer service/guest relations experience

Responsibilities

• Greets arriving guests and assists with check-in/check-out procedures.
• Answers phone inquiries and provides accommodation and amenity information.
• Curates vacation itineraries and offers recommendations for local attractions.
• Supports guests with special requests to enhance their stay.

Skills

Problem-solving

Customer service

Job description

Massanutten Resort in McGaheysville, VA is looking for a Front Office Operations Associate on a part-time basis. You will greet guests, assist with check-in/check-out, answer phones, and provide information to ensure a welcoming, guest-focused atmosphere.

The role requires problem-solving skills and a friendly, service-oriented attitude. Typical hours vary from week to week and include evenings and weekends. Compensation is $12.77 per hour, with potential weekend differential.