Resort Front Desk Agent — Guest Experience

Peregrine Hospitality; Little Reed Heights (CA); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

Peregrine Tiburon Management LLC is seeking a Front Office Agent in California. You will provide attentive, courteous service to guests during check-in, stay, and checkout, while helping maximize room revenue and occupancy.

The role requires cash handling and familiarity with resort systems to ensure smooth guest experiences. The position supports a hotel/ resort environment with potential for flexible hours and a standard front desk schedule.

Qualifications

• Customer service experience is required.
• Experience in a resort or related field is preferred.
• Proficiency with Microsoft Office applications is preferred.

Responsabilités

• Greet and assist guests during check-in and check-out in a courteous manner.
• Provide attentive, efficient service to maximize guest satisfaction and occupancy.
• Answer guest questions about resort services, hours, and local attractions.
• Follow cash handling and credit policies accurately.
• Maintain knowledge of HMS resort system and hotel facilities.

Connaissances

Customer service

Outils

Microsoft Office

Description du poste

Peregrine Tiburon Management LLC is seeking a Front Office Agent in California. You will provide attentive, courteous service to guests during check-in, stay, and checkout, while helping maximize room revenue and occupancy.

The role requires cash handling and familiarity with resort systems to ensure smooth guest experiences. The position supports a hotel/ resort environment with potential for flexible hours and a standard front desk schedule.