Residential Site Manager (Deaf Residential Services)

Multicultural Community Services of the Pioneer Valley Inc.; Feeding Hills (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Multicultural Community Services of the Pioneer Valley Inc. in Feeding Hills, MA seeks a Residential Site Manager for Deaf Residential Services to lead, engage, and advocate for Deaf empowerment and resilience. You will provide direct support to Deaf, Hard of Hearing, and DeafBlind residents as a team leader.

This role includes staff training, ISPs development, bi-weekly meetings, ASL instruction, community outings, ADL coaching, safety oversight, and timely documentation.

Qualifications

• Valid driver’s license and reliable transportation.
• High school diploma or equivalent; associate degree preferred.
• Minimum of 4 years working with Deaf, Hard of Hearing, and/or DeafBlind individuals.

Responsibilities

• Train, coach, and support Deaf Residential Services staff.
• Develop and input Individual Support Plans (ISPs).
• Advocate and act as an ambassador for Direct Support Professionals in Deaf Residential Services.
• Lead bi-weekly staff meetings for program consistency and open communication.
• Provide ASL instruction (informal or formal) to MCS staff.
• Take residents to community outings for recreation and social events, medical appointments, shopping.
• Coach residents in Activities of Daily Living (ADLs) like cooking, cleaning, hygiene.
• Ensure the safety and well-being of each resident; complete timely documentation.

Skills

ASL

Leadership

Written English

Education

High school diploma or equivalent

Associate degree in Human Services

Tools

Computer applications

Job description

Location

Feeding Hills (Agawam), MA

Hours

40 Hours Full Time – 20 Hrs Direct Care & 20 Hrs Admin

Responsibilities

The Residential Site Manager (Deaf Residential Services) will directly support in the provision of Leadership, Engagement, and Advocacy for Deaf Empowerment and Resilience. This role is responsible for providing direct support/care to Deaf, Hard of Hearing, and/or DeafBlind residents with some indirect services (i.e. administrative duties) as a team leader.

This may include:

• Assists with training, coaching, and support of Deaf Residential Services staff


• Provides input for the development of Individual Support Plans (ISPs)


• Advocate/ambassador for other Direct Support Professionals in Deaf Residential Services


• Leads bi-weekly staff meetings to ensure program consistency and open communication


• Assists in providing American Sign Language (ASL) instruction (informal or formal) to MCS staff


• Taking residents out into the community for recreation and/or social events, medical appointments, shopping;


• Coaching residents in the area of Activities of Daily Living (ADLs) (i.e. cooking, cleaning, proper hygiene);


• Ensuring the safety and well-being of each resident;


• Completing documentation on a consistent and timely basis

Required Qualifications, Skills, and Training

• Valid driver’s license and reliable transportation


• High school diploma, or equivalent; Associate degree in Human Services or related field, highly preferred


• Minimum of 4 years working with Deaf, Hard of Hearing, and/or DeafBlind individuals, preferably in a residential or educational setting


• Proficiency in American Sign Language (ASL)


• Proficiency in written English and competent in computer applications


• Knowledge and awareness of Deaf culture, cultural diversity, and knowledge of Deaf, Hard of Hearing, and DeafBlind service delivery system


• Ability to work both collaboratively and independently


• **Specific trainings will be provided as required


• ***For more information please mcsnet.org