Residential Site Manager — Deaf Services & Advocacy

Multicultural Community Services of the Pioneer Valley Inc.; Feeding Hills (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Multicultural Community Services of the Pioneer Valley Inc. in Feeding Hills, MA seeks a Residential Site Manager for Deaf Residential Services to lead, engage, and advocate for Deaf empowerment and resilience. You will provide direct support to Deaf, Hard of Hearing, and DeafBlind residents as a team leader.

This role includes staff training, ISPs development, bi-weekly meetings, ASL instruction, community outings, ADL coaching, safety oversight, and timely documentation.

Qualifications

• Valid driver’s license and reliable transportation.
• High school diploma or equivalent; associate degree preferred.
• Minimum of 4 years working with Deaf, Hard of Hearing, and/or DeafBlind individuals.

Responsibilities

• Train, coach, and support Deaf Residential Services staff.
• Develop and input Individual Support Plans (ISPs).
• Advocate and act as an ambassador for Direct Support Professionals in Deaf Residential Services.
• Lead bi-weekly staff meetings for program consistency and open communication.
• Provide ASL instruction (informal or formal) to MCS staff.
• Take residents to community outings for recreation and social events, medical appointments, shopping.
• Coach residents in Activities of Daily Living (ADLs) like cooking, cleaning, hygiene.
• Ensure the safety and well-being of each resident; complete timely documentation.

Skills

ASL

Leadership

Written English

Education

High school diploma or equivalent

Associate degree in Human Services

Tools

Computer applications

Job description

Multicultural Community Services of the Pioneer Valley Inc. in Feeding Hills, MA seeks a Residential Site Manager for Deaf Residential Services to lead, engage, and advocate for Deaf empowerment and resilience. You will provide direct support to Deaf, Hard of Hearing, and DeafBlind residents as a team leader.

This role includes staff training, ISPs development, bi-weekly meetings, ASL instruction, community outings, ADL coaching, safety oversight, and timely documentation.