Residential Services Director – Multi-Site Leadership

The New York Foundling; New York (NY); On-site; USD 73,000 - 90,000; Full time

Job summary

The New York Foundling in New York, NY is seeking a Residence Manager to oversee multi-site residential programming, ensuring high-quality person-centered supports and community integration for individuals served.

You will lead budgeting, staffing, training, and compliance, coordinate with nursing and IDT teams, monitor performance, and build partnerships with community allies to advance independence and rights of the individuals served.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required
• 5+ years of progressive experience in residential services, including 3+ year in a supervisory or managerial role within a developmental disabilities or social services agency.
• Valid driver's license from; NY,NJ, PA or CT with 6 points or less.
• Strong leadership, communication, and organizational skills; ability to manage multiple priorities, resolve conflicts, and make sound decisions in a fast-paced environment.
• Dedication to providing compassionate and dignified care for individuals with developmental disabilities, promoting their rights, choices, and independence.
• Strategic thinker with a proactive approach to identifying challenges, implementing solutions, and driving continuous improvement.
• Ability to build effective relationships, work collaboratively with diverse stakeholders, and advocate for inclusive practices and community integration.

Responsibilities

• Responsible for ensuring the delivery of person-centered supports and services that enhance the quality of life for person-supported. Provide strategic leadership, directive, and oversight to residential staff through coaching, training, developing and retaining employees toward excellence.
• Leads the residence plan (s) for budgeting, incident management and personal allowance in accordance to all Comprehensive Functional Plans, Life Plans, Behavior support plans and treatment plans that promote personal growth, independence, and community integration as per regulatory agency and NY Foundling
• Daily observation on-site to ensure residence (s) is in working order. Monitor for demonstration of DSP competencies, skills by all employees to ensure ADL, clothing, financial, health needs, behavior management techniques, and emergency procedures
• Collaborate with nursing, clinical and IDT departments to ensure continuity of care. Identify and manage health trends of the individuals by working with DD team to prevent incidents or deterioration of our individuals living space across the residence (s)
• Oversee budget planning, financial operations, and resource allocation to optimize program sustainability and ensure fiscal responsibility.
• Coordinate with the ARM staffing levels to ensure appropriate levels of service is provided. Identify and facilitate training and development of staff. Timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions. Manage OT, Staffing Assignments and documentation in Evolv for all documentation
• Build and maintain positive relationships with community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.
• Coordinate with Incident/Fleet/ Centralized Scheduler/HR/Facilities for necessary process, monitor for patterns, and provide feedback for action necessary action items respond effectively to situations, implementing protocols in a calm and efficient manner.

Skills

Leadership

Communication

Organizational skills

Strategic thinking

Team management

Community partnership

Education

Bachelor’s degree in Social Work or related field

Tools

Evolv

MS Office

Job description

The New York Foundling in New York, NY is seeking a Residence Manager to oversee multi-site residential programming, ensuring high-quality person-centered supports and community integration for individuals served.

You will lead budgeting, staffing, training, and compliance, coordinate with nursing and IDT teams, monitor performance, and build partnerships with community allies to advance independence and rights of the individuals served.